Revi Shop Terms of Sale

These terms apply only to purchases of products in Revi Shop. Clinical services, consultations and treatments are covered by our general terms.

Last updated: September 7, 2026

Seller: Revi Health AB, reg. no. 559506-3164

Contact: shop@revihealth.se, 08-490 092 83, Barnhusgatan 22, 111 23 Stockholm

1. What these terms cover

These terms apply when you, as a consumer, buy physical products in Revi Shop. They do not apply to clinical services, health checks, memberships or treatments – our general terms apply to those.

The products in the shop are supplements and health products. They do not replace medical assessment, diagnosis or treatment. If you are unsure whether a product is suitable for you, consult your physician.

2. Ordering and the contract

You must be 18 to place an order. A contract is formed when we confirm your order by email order confirmation. We reserve the right to decline or cancel an order, for example if an item is out of stock, a price is incorrect or misuse is suspected. If payment has already been made we refund the full amount.

3. Prices and VAT

All prices are stated in Swedish kronor including VAT. Shipping is added according to our shipping policy and is shown at checkout before you confirm your purchase. We may adjust prices and range, but the price displayed when you place your order is the price that applies.

4. Payment

Payment is made in a secure checkout provided by Shopify. Available payment methods are shown at checkout. Revi Health does not store any card details – these are handled by the payment provider. For subscriptions (Subscribe & Save), payment is taken automatically at the chosen interval until you cancel the subscription.

5. Delivery

We deliver only within Sweden. Shipping costs 49 SEK below 500 SEK and is free from 500 SEK. Normal delivery time is 1–3 business days after dispatch.

Read the full shipping policy.

6. Right of withdrawal and returns

You have a 14-day right of withdrawal from receiving the goods. Sealed goods that are unsuitable for return for health or hygiene reasons are excluded once the seal has been broken. The goods must be returned unopened and unchanged and you pay ordinary return shipping.

Read the full returns and refunds policy.

7. Complaints

For faulty goods, statutory complaint rights under the Swedish Consumer Sales Act apply for up to three years from delivery. A complaint made within two months of discovering the fault is always in time. For an approved complaint, Revi Health pays the return shipping.

8. Contact and customer service

Contact us at shop@revihealth.se or 08-490 092 83. We handle enquiries on business days and normally respond within one business day.

9. Personal data and statutory rights

How we process your personal data is described in the privacy section of our general terms. Swedish law applies to the purchase, and these terms never limit your rights under mandatory Swedish consumer legislation. Disputes may be reviewed by the Swedish National Board for Consumer Disputes (ARN).

General terms and privacy policy